We are often asked the same questions when we meet couples, so we thought we would offer you some general information here.....
Do you only hire decorations for weddings? Answer. No, whilst we spend a lot of our time helping couples on their big day, we also provide decor and furniture for corporate and private family events too.
Question. Do you have a showroom which we can visit? Answer. Yes we do. You can make an appointment to visit us in our Exeter showroom.
Question. Do I have to make an appointment to visit? Answer. It is advisable, yes. We are often out setting up in venues so we aren't always here. Also we want to offer you privacy and time when you are with us, so you can talk openly about your special plans.
Question. Do I need to pay a deposit or part payment to secure your services? Answer. Yes, you do. We will offer you a quote based on the items you have expressed an interest in, and once this has been accepted by you, we will issue you with an invoice. The invoice will detail the total amount due and the amount required as a payment to secure our services and items for your wedding or event.
Question. When do I need to pay the full amount? Answer. The full amount is always due not less than one month prior to the day of the wedding or event. Unless of course, your booking is less than one month before, in which case the full amount is due on invoicing.
Question. Will I need to arrange delivery and collection and do you set things up for us? Answer. We generally do all the delivery, setting up and collection afterwards. If you are hiring tableware from us, you can send that back without washing it too. In certain cases you are welcome to collect and return the items yourselves.